How to Apply a Promo Credit

Once you've received the notification that your payment is due, the payment order page will display your service line items. If you have received a promotional credit, the value of the promo credit will be displayed as an “Applied Credit” within the statement on your account automatically.

Click Submit & Pay to complete the approval of credits being applied.

Remember: You may only apply the “Available Credit” to a single transaction. If you have more than one transaction fee due, the “Applied Credit” will be displayed on each invoice as it can be applied to any one transaction.

After applying the “Available Credit” by clicking on the “Submit & Pay” button for your transaction, the “Applied Credit” line item will no longer available on the remaining invoices as it has been used.

Applied Credit

Note: Transaction coordination fees are not due until close.  Listing coordination fees are due as soon as the order is submitted.  You will not be able to pay your fees until they come due. 


Questions about how to apply your account credit?

Contact Support@transactly or use the chat in the bottom right.